Dec 052011


Some of us have had issues using EBSCO from remote sites, such as our homes. We have just discovered that the reason for this is because EBSCO had two accounts for our school – one for the elementary school and one for the middle school/high school. When we use EBSCO from our school computers we are directed to the elementary account. When we use EBSCO from our homes, we are logging in to the ms/hs account. This has resulted in problems accessing our EBSCO folders since we, in effect, had different folders here at school than at home.

Fortunately, EBSCO tech has resolved the issue, and they will soon merge the two accounts so that we will always access the same EBSCO account and the same folder regardless of where we are doing our research. This will require some action on your part, however. Most importantly, you should take immediate steps to preserve anything that is in your EBSCO folder on the account that you access from home. You can do this by emailing the contents of that folder to yourself or by saving it to your hard drive. The contents of your folder here at school will be safe as that account will continue.

The second thing you should do is stop into the library to pick up a copy of the new login information. And remember, you can also use Library Chat if you ever need help.

Sep 062011

Your cache is your Temporary Internet Files folder that holds all the images, web pages, sounds and even cookies that you’ve seen, heard or downloaded from the web. Storing these files in your cache makes browsing faster because the websites you visit most often are more easily retrieved from a temporary file. However, these files also take up a lot of space and can ultimately slow down your browsing. For that reason, it is advisable to clear your cache from time to time to free up space on your computer.

If  you would like to clear your cache, here’ what to do:

In Internet Explorer, go to Tools > Internet Options > General tab > Delete button > Select “Temporary Internet Files” and “Cookies” as well as anything else you would like to delete > Delete. (Different versions of Internet Explorer might use slightly different terms, but these directions should allow you to navigate through all of them.)

In Firefox, go to Tools > Options > Privacy > Clear Your Recent History > Select “Cookies” and “Cache” > Clear Now. (Again, different versions of Firefox might use slightly different terms, but these general instructions should get you through.)

In Chrome, go to Tools > Options > Under the Hood > Clear Browsing Data > Clear Browsing Data.

Always remember to check off exactly what you want to clear and the time frame for which you want to clear it, but at a minimum clear your cache and your cookies. And remember, emptying your cache will often delete the usernames and passwords stored on your computer, so have them available to  re-enter the first time you go onto your websites after clearing your cache.

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